BOOKING ONLINE -
Booking your appointment online is a service that Earth Mama is happy to provide. However, due to the high incidence of clients not showing up for their appointments, or cancelling at the last minute, we have had to institute the policy that all online appointments must be confirmed with a credit card. The card is not automatically charged if you do not show up, and all late penalties are determined at the discretion of the management.
Cancellation & No Show Policy
All of our Therapists schedule their days to help you receive your requested services at what we hope is as convenient time as possible. However, we understand that unforeseen events may make it impossible for you to keep your appointment. We would appreciate a cancelation call within 48 hours if this is the case. Please call us at least 24 hours in advance to cancel your appointment without penalty. Our therapists work strictly on commission; therefore, we'd appreciate as much notice as possible to fill that appointment for them.
Failure to show for one appointment without notice will result in a $25 no-show fee. If this occurrs again, you will be charged the full price of the service. Again, this is determined at the discretion of the management.
WE THANK YOU, AND LOOK FORWARD TO SEEING YOU SOON!